The Information Technology Service Desk is the centralized location for the University of Houston-Downtown community to contact for all technology needs, including software, hardware, telephone, user accounts and access privileges.
Contact Student Technology Services located in the Academic Computing Labs for support during the lab operating hours.
Contact the IT Service Desk directly by phone, in person, chat, and email using the contact information below for any other questions or issues.
Faculty and Staff
Contact the IT Service Desk directly by phone, in person, or chat, and email using the contact information below for any IT related questions or requests.
Some common IT Service Desk requests include: software installation; Microsoft Office support; email setup; printer toner/cartridge replacements; computer equipment moves; computer setup; laptop support; wireless issues; telephone support; report virus and spyware issues; new printer setup; new scanner setup; and computer account issues.
Open daily from 7 a.m. to Midnight