Coordinator, Marketing

The Coordinator, Marketing provides support to the Marketing Department by updating and creating marketing materials, coordinating with internal departments, and meeting with clients to assess their marketing needs. The Coordinator collaborates on projects and ensures effective communication with clients, organizes campaigns, develops marketing collateral, and works with vendors to prepare promotional presentations.

• Coordinates the process of updating existing materials and the creation of new materials with internal departments.
• Meets with marketing managers and clients to determine marketing needs while building trusting relationships.
• Collaborates on large project components and communicates timelines and deliverables to clients.
• Coordinates all print efforts and works with marketing vendors.
• Prepares promotional item presentations.
• Assists in organizing campaigns and developing collateral.
• Maintains the project invoice tracking system.
• Provides day-to-day support to the marketing director.
• Assists university relations staff as needed.

• Performs all other duties as assigned.

• Bachelor’s degree in marketing, advertising, business, communications, or related field.
• Experience with Adobe Creative Cloud.
• Marketing Assistant or similar role experience.
• Experience with marketing functions, such as communications, advertising, branding, digital marketing, and customer service.

Knowledge:

• Knowledge of the principles and best practices of Marketing (traditional and digital).
• Proficient in Microsoft Office suite, especially with Word, Excel, and PowerPoint.

Skills:

• Writing, communication, and presentation skills
• Analytical and problem solving skills
• Project management skills
• Multitasking skills
• Organization skills

Abilities:

• Ability to use Microsoft Excel and PowerPoint, SmartSheets, and other commonly used software.
• Ability to handle many diverse projects at once and meet tight deadlines.
• Ability to lift at least 40lbs, as needed.

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must be able to lift at least 40lbs.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Building External Relationships

• Demonstrates the ability to build rapport and develop relationships with external constituents.
• Displays a genuine interest in constituents’ ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
• Builds trust and forms alliances through shared respect and cooperation.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.