CompTIA A+ Certification Online Course

This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world.

In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers.

This course covers the hardware and software objectives students must master in order to pass the 220-1001 exam, one of the two exams required to achieve the CompTIA A+ Certification.

The A+ Certification is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Many technology companies have made CompTIA A+ certification mandatory for their service technicians.

Who Should Attend This Course

This course is appropriate for computer technicians, IT support staff, and help desk professionals with 6 to 12 months of hands-on experience. It will also help prepare professionals seeking CompTIA A+ certification (220-1001/220-1002)

Prerequisites

Basic end-user skills with Windows-based PCs
Basic knowledge of computing concepts

Skills Learned

Configuration, networking, synchronization, and troubleshooting of mobile devices
Common networking and wireless networking protocols
Server roles
Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals
Cloud computing and client-side virtualization fundamentals

Course covers

Mobile Devices
Networking
Hardware
Virtualization and the Cloud
Troubleshooting hardware and networks

This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world.

In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers.

This course covers the hardware and software objectives students must master in order to pass the 220-1002 exam, one of the two exams required to achieve the CompTIA A+ Certification.

The A+ Certification is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Many technology companies have made CompTIA A+ certification mandatory for their service technicians.

Who Should Attend This Course

This course is appropriate for computer technicians, IT support staff, and help desk professionals with 6 to 12 months of hands-on experience. It will also help prepare professionals seeking CompTIA A+ certification (220-1001/220-1002)

Prerequisites

Basic end-user skills with Windows-based PCs
Basic knowledge of computing concepts

Skills Learned

Operating Systems: Working with mobile, server and traditional operating systems from Android and iOS to Windows and Linux.
IT Operations: Utilizing the basics of virtualization, cloud computing, desktop imaging and deployment to support today’s IT infrastructures.
Troubleshooting: Following and using decision trees for diagnosing, resolving and documenting common hardware and software issues across a variety of devices.
Technical Support: Applying principles of customer service to help resolve IT issues.
Security: Supporting and securing access to data by properly using authentication, access control and encryption for an organization. Help desk and technical support professionals form one of the first lines of defense for any organization.

Course covers

Operating Systems
Security
Troubleshooting
Operational Procedures

This instructor-led, self-paced online training course will prepare you for the CompTIA Project+ (PK0-004), an international, vendor-neutral certification that covers the entire project life cycle from initiation and planning through execution, acceptance, support, and closure.

CompTIA Project+ covers the entire project life cycle, from initiation and planning through execution, acceptance, support and closure. It validates that project managers and team members have the knowledge required to manage the project life cycle, ensure appropriate communication, manage resources and stakeholders, and maintain project documentation to support the completion of larger projects.

Who Should Attend This Course

Project managers or project personnel who wish to improve project results, gain a solid project management foundation, and pass the CompTIA Project+ certification exam. Anyone who has project experience can benefit from the principles in this course. This course also provides PDUs towards retaining the PMP certification.

Prerequisites

CompTIA recommends that Project+ certification exam takers have at least 12 months of cumulative project management experience or equivalent education.

Skills Learned

Purpose of a project charter
Project manager’s role in the organizational structure
Project process groups
Project lifecycle
Define and sequence activities
Dependency types
Determine the critical path
Establish a schedule baseline
Quality assurance and quality control processes
Create a quality baseline
Importance of a kick-off meeting and the common activities performed during the meeting
Request seller responses and select sellers
Close a project or phase
Purpose and common components of a transition plan

Course covers

About The Exam
Introduction To Project Management
Initiating The Project
Project Team Roles And Responsibilities
Creating A Project Charter
Creating The Work Breakdown Structure
Creating A Project Schedule
Resource Planning And Management
Defining The Project Budget And Risk Plans
Communicating The Plan
Processing Change Requests/Procurement Documents/Agile Project Management
Project Tools And Documentation

In this instructor-led, online training course, you will be prepared for the CompTIA Security+ certification exam.

The Security+ certification is an international, vendor-neutral certification. The certification is proof of a person’s competence in system security, network infrastructure, cryptography, assessments and audits. This certification is designed for IT professionals who already have Network+ certification and two years of technical networking experience, with an emphasis on security.

CompTIA’s Security+ certification certifies professionals in the field of information security, one of the fastest-growing fields in IT. CompTIA Security+ demonstrates competency in various domains such as:

Network Security
Compliance and Operational Security
Threats and Vulnerabilities
Application, Data and Host Security
Access Control and Identity Management
Cryptography

With the threat of data security becoming a rapidly growing issue, the need for trained information security personnel has increased multi-fold. Information Security is one of the fastest growing areas. Candidates who earn this certification will be able to prove their ability to anticipate information security risks and apply their knowledge of security concepts, and tools to safeguard organizational data, as well as know the procedures to react to security incidents, should they occur.

Exam: SY0-501

Who Should Attend This Course

Network Administrators, System Administrators, Help Desk professionals looking to move into networking, or anyone interested in CompTIA Security+ certification.

Prerequisites

CompTIA A+ certification and CompTIA Network+ certification or equivalent experience.

Skills Learned

Mitigating threats
Cryptography
Authentication systems
Messaging security
User and role-based security
Public key infrastructure
Access security
Ports and protocols
Network security
Wireless security
Remote access security
Auditing, logging, and monitoring
Vulnerability testing
Organizational security
Business continuity
CompTIA Security+ objectives map
CompTIA Security+ acronyms

Course covers

Mitigating Threats
Cryptography
Authentication Systems
Messaging Security
User and Role-Based Security
Public Key Infrastructure (PKI)
Access Security
Ports and Protocols
Network Security
Wireless Security
Remote Access Security
Auditing, Logging, and Monitoring
Vulnerability Testing
Organizational Security
Business Continuity

The CompTIA® Network+ course builds on your existing user-level knowledge and experience with personal computer operating systems and networks by presenting the fundamental skills and concepts you will use on the job in any type of networking career.

If your job duties include network troubleshooting, installation, or maintenance, or if you are preparing for any type of network-related career, this course will provides the background knowledge and skills you will need to be successful. The course will also assist you if you are preparing for the CompTIA Network+ certification.\

Exam: N10-007

Who Should Attend This Course

This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification (Exam N10-007).

Prerequisites

Networking experience is helpful but not mandatory; A+ certification or equivalent skills and knowledge is helpful but not mandatory.

Skills Learned

In this course, you will describe the major networking technologies and systems of modern networks, and be able to configure, manage, and troubleshoot modern networks, including:

Design and implement functional networks
Configure, manage, and maintain essential network devices
Use devices such as switches and routers to segment network traffic and create resilient networks
Identify benefits and drawbacks of existing network configurations
Implement network security, standards, and protocols
Troubleshoot network problems
Support the creation of virtualized networks

Course covers

Introduction to Networks
The Open Systems Interconnection Specifications
Networking Topologies, Connectors, and Wiring Standards
The Current Ethernet Specifications
Networking Devices
Introduction to the Internet Protocol
IP Addressing
IP Subnetting, Troubleshooting IP, and Introduction to NAT
Introduction to IP Routing
Routing Protocols
Switching and Virtual LANs
Wireless Networking
Authentication and Access Control
Network Threats and Mitigation
Physical Security and Risk
Wide Area Networks
Troubleshooting Tools
Software and Hardware Tools
Network Troubleshooting
Management, Monitoring and Optimization

This instructor-led, online training course will prepare you for the CompTIA Cloud+ certification, an international, vendor-neutral certification that covers the knowledge and best practices required for students working in cloud computing environments and must understand and deliver cloud infrastructure.

Exam: CV0-002

Who Should Attend This Course

Network professionals and administrators who wish to gain the knowledge, skills and abilities required of today’s systems administrators and systems engineers and those looking to acquire the CompTIA Cloud+ certification.

Prerequisites

It is recommended that all students have 24 to 36 months of work experience in networking, storage or IT data center administration. CompTIA Network+ is also recommended but not required.

Skills Learned

Make effective cloud models
Cloud Security
Resource Management
Business continuity

Course covers

Cloud Computing concepts, models, and terminology
Disk Storage Systems
Storage Networking
Network Infrastructure
Virtualization Components
Network Management
Performance Tuning
Systems Management
Testing and Troubleshooting
Security in the Cloud
Business Continuity and Disaster Recovery