Medical Records Request

Patients have the right to obtain copies of their medical record upon request. All information is considered confidential and will not be released without the patient’s written consent or a signed court order. Records are maintained for ten (10) years past the last date on which services were provided.

Requests for Complete Medical Records

To request a copy of medical records, a completed Release of Confidential Medical Records form is required. In addition, a service fee of $20.00 will be charged to obtain a complete copy of medical records. Mailed requests should include a check or money order made payable to the University of Houston-Downtown, and a copy of the requestor’s Driver’s License or State ID.

Requests made in person may be paid in cash, check, or credit card, and will also have to show a Driver’s License or State ID.

Health care facilities requesting a copy of medical records must be authorized by the patient. Records will be mailed directly to the health care facility. No fees will be charged for this service.

Please allow up to ten (10) business days to process requests for copies of medical records.