Policies & Procedures
Your Role in Information Security at UHD
Information Security at UHD is everyone's responsibility. This information is provided to assist UHD students, faculty, staff, alumni and visitors in doing their part to help keep UHD information and systems to which they have access secure. It will also help the university to comply with relevant laws, regulations, policies and procedures (see below).
Other relevant security information to help you protect your PC and gather additional information is included on the supplemental tabs on this web site (see "Protect Your PC", "Clean It Up", and "Need Help?" above).
- UHD/UHS Departmental Computing Guidelines
- High Performance Computing Policies and Procedures
- Information System Policy Statements
- IT Security Handbook
- Wireless Access and Portable Computing
UH System Policies
- TAC 202, Subchapter C: Security Standards for Institutions of Higher Education
- Texas SPAM Guidance
- Texas Penal Code - Chapter 33: Computer Crimes
- FERPA (Family Educational Rights and Privacy Act)
- HIPAA Health Insurance Portability and Accountability Act
State Agency Resources
How to Protect Your PC
It is important to maintain updated computer virus software and security updates in an effort to protect your computer from viruses and malicious exploits that have the potential to cause damage and/or perform unwanted/unauthorized functions on your computer.
Keep Your PC Clean
The links and documents below provide additional information and access to available tools that will help keep your computer free of viruses and malicious software.
The Information Technology Service Desk is the centralized location for the university community to contact for all technology issues, including information security concerns or incidents.
Students may contact either Student Technology Services located in the Academic Computing Labs during lab operating hours or the Service Desk 7 a.m.–midnight daily.
Faculty and Staff may contact the Service Desk directly by phone, in person, via remote desktop management, or email. Security concerns should be reported to the Service Desk at the earliest possible point to ensure University systems and information are not compromised in any way. Information Security concerns and issues may also be reported directly to the Information Technology Department.
Information Technology Office
Monday–Friday: 8 a.m.–5 p.m.
IT Service Desk
Location: ACAD 700
Phone: 713-221-8031 (x3000)
Daily 7 a.m.–midnight
Technology Learning Services
Location: ACAD 700 (TTLC)
Monday–Thursday: 7:30 a.m.–6 p.m.
Friday: 7:30 a.m.–5:30 p.m.